Diss88 Full Privacy Policy
This version takes effect from 1 January 2026. Please check the latest update date each time you visit this page.
1Introduction
Welcome to the Privacy Policy diss88. We understand that entrusting your personal information to any online platform requires a strong degree of confidence. At diss88, we do not take lightly the trust you place in us.
This Privacy Policy sets out in detail how diss88 collecting, storing, using, protecting, and in certain circumstances, sharing the personal information you provide to us when using our platform — whether through account registration, Sports Betting activity, Live Casino games, table games, virtual sports, or any other interaction with our platform.
This policy applies to all members diss88, prospective members considering registration, and any individuals visiting our website. By registering an account or using any part of the platform diss88, you confirm that you have read and understood this Privacy Policy and agree to how we handle your data as described herein.
If you have any questions about this Privacy Policy or how we handle your personal data, please do not hesitate to reach us at support@diss88.click.
2Personal Data We Collect
diss88 collects various types of information depending on how you interact with our platform. In general, the data we collect falls into two main categories:
Information You Provide Directly:
- Registration information: Full name, Malaysian identity card number (MyKad) or passport, date of birth, gender, email address, Malaysian mobile number, and password.
- Profile information: Preferred username, state of residence in Malaysia, and language preference.
- Financial information: Bank account number, digital wallet number (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), or DuitNow/FPX details required to process deposits and withdrawals in MYR.
- Identity verification documents: A copy of your MyKad, bank statement, or other documents requested during the account verification (KYC) process.
- Support communications: Records of live chat, email, and WhatsApp conversations between you and our customer support team.
Automatically Collected Data:
- Technical data: IP address, web browser type, operating system, device type (Android/iOS smartphone, laptop), and screen resolution.
- Activity data: Pages you visit within the platform, games you play, bets you place, session duration and login records.
- Cookie data: Information collected through session cookies and preference cookies (see Section 7 for more details).
- Approximate location data: Your approximate country or state, estimated based on your IP address for eligibility verification and security purposes — we do not collect your precise GPS location.
3How Your Personal Data Is Used
diss88 uses your personal data for the following purposes, all of which are necessary to provide our services safely and effectively:
- Account management: Creating and managing your account, verifying your identity, processing logins, and protecting your account from unauthorised access.
- Transaction processing: Processing all deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks, as well as withdrawals to bank accounts registered in your name.
- Service delivery: Giving you access to all diss88 products, including Live Casino, Malaysia Super League and EPL Sports Betting, cricket, table games, virtual sports, and VIP Rewards.
- Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, bot usage, duplicate account registration, and other forms of platform abuse.
- Customer support: Processing enquiries, complaints and support requests submitted via live chat, email or WhatsApp.
- VIP Rewards Programme: Calculating and updating your VIP points, determining your VIP tier (Bronze through Diamond), and providing the appropriate weekly cashback rewards.
- Service communications: Sending emails or important notices related to your account, transactions, changes to our terms, or relevant security information.
- Platform improvements: Analysing usage patterns on an aggregated (not individual) basis to improve the overall performance, interface and user experience of the diss88 platform.
- Legal compliance: Meeting our legal obligations under Malaysia's Personal Data Protection Act 2010 and all relevant regulatory reporting requirements.
diss88 does not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.
4Data Sharing with Third Parties
diss88 does not sell, rent or trade your personal data to any third party. However, in certain limited situations, we may need to share your information with the following parties for legitimate operational purposes:
- Payment service providers: Entities such as payment processors for Touch 'n Go, GrabPay, Boost, ShopeePay, and the banks supporting DuitNow and FPX need to receive the transaction information required to process your deposits and withdrawals. This sharing is limited strictly to the minimum information necessary.
- Game software providers: Casino gaming and Sports Betting provider partners whose platforms are integrated into diss88 may receive the session identifiers needed to enable gameplay. They do not receive your full personal identifying information.
- Legal authorities: Where required by court order, regulatory directive, or applicable Malaysian law, diss88 may be obligated to disclose certain information to the relevant authorities. We will notify you of any such disclosure where permitted by law.
- Fraud investigators: In cases where there is serious suspicion of fraudulent activity or money laundering, relevant information may be shared with Malaysian financial crime prevention agencies.
In all the data-sharing cases described above, diss88 ensures that all receiving parties are bound by confidentiality and data protection obligations equivalent to, or stricter than, our own.
5Personal Data Security
Protecting your personal data is the highest technical priority at diss88. The security measures we have implemented include:
- SSL 256-bit encryption: All communications between your browser and diss88's servers are encrypted using 256-bit TLS/SSL protocol — the same standard used by major banking institutions in Malaysia.
- Data-at-rest encryption: Sensitive data stored in our databases, including financial information and identity verification documents, is encrypted at rest using industry-grade encryption algorithms.
- Strict access controls: Access to members' personal data is restricted on a need-to-know basis — only staff who require access to carry out their job functions are permitted, and all access is logged and monitored.
- Regular security testing: We conduct regular penetration testing and security audits to identify and address vulnerabilities before they can be exploited.
- 24/7 monitoring: An automated monitoring system tracks unusual activity on the diss88 platform around the clock, including suspicious login attempts and irregular transaction patterns.
- Two-factor authentication (2FA): We support two-factor authentication as an additional layer of security for your account login.
While we take all reasonable steps to protect your data, no online security system can be guaranteed to be completely immune from every possible threat. You also play an important role in keeping your account secure — please ensure your password is strong and unique, and never share your login credentials with anyone.
6Data Retention & Deletion
diss88 retaining your personal data for as long as your account remains active, and for the required period following account closure to meet our legal and operational obligations. Our retention policy is as follows:
- Active account data: Retained for as long as your account remains active and in use.
- Financial transaction records: Retained for seven years following each transaction to meet Malaysian accounting and anti-money laundering legal requirements.
- Support communication logs: Retained for two years for reference and the resolution of any disputes that may arise.
- Closed account data: Basic account information is retained for seven years after account closure for audit and compliance purposes. After this period, data is deleted or anonymised.
- Cookie data: Session cookies are deleted when you close your browser. Preference cookies are retained for up to 12 months or until you manually delete them.
Once the relevant retention period has ended, your personal data will be securely deleted or anonymised in a manner that can no longer be linked to your identity.
7Cookies & Tracking Technologies
diss88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use are:
- Mandatory session cookies: Required to allow you to log in, maintain your gaming session, and keep your account secure. These cookies cannot be disabled without affecting the platform's core functionality.
- Preference cookies: Storing your preference settings such as language (Bahasa Melayu), display theme and interface layout to make things more convenient on your next visit.
- Analytics cookies: Collecting aggregated, anonymised information about how players use our platform — such as the most frequently visited sections, time spent in each section and general navigation patterns. This information helps us improve the overall user experience.
- Security cookies: Used to detect and prevent fraudulent activity, including suspicious multiple login attempts and unusual usage patterns.
You can manage your cookie settings through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the platform. diss88. For more information on how to manage cookies in popular browsers, please refer to your browser's help documentation.
8Financial Data & Transaction Security
Given that diss88 involving financial transactions in MYR, we take an especially careful approach to handling all payment-related information. Here are the key things you should know:
- All deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u and CIMB Clicks) are processed through fully encrypted payment channels.
- diss88 does not store your credit or debit card numbers on our servers. Should card-based payment methods be offered in the future, card data will be handled exclusively by PCI DSS-certified payment processors.
- All payment methods registered to your diss88 account must be in your own name. We verify ownership as part of our KYC (Know Your Customer) process.
- Records of all financial transactions — including date, time, amount in RM, payment method and transaction status — are stored securely and can be reviewed at any time under the "Transaction History" section of your account.
- If you notice any transaction activity you do not recognise, please contact the diss88 support team via live chat immediately.
9Your Rights as a Data Subject
As a member of diss88 whose data we process, you have the following rights under Malaysia's Personal Data Protection Act 2010 and the international privacy principles we adhere to:
Access Rights
You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 14 business days, and we will provide a data report in a readily readable format.
Right to Rectification
If any information we hold about you is inaccurate or out of date, you have the right to request a correction. This includes your email address, phone number, or other profile details, which you can update directly in your account settings or through customer support.
Right to Erasure ("Right to Be Forgotten")
You may request the deletion of your personal data under certain circumstances — for example, if you close your account and there is no legal requirement for us to retain it. Please note that financial transaction data must be retained for seven years under Malaysian law.
Right to Object
You may object to the processing of your data for specific purposes, such as marketing communications. If you wish to stop receiving promotional emails from diss88, you can unsubscribe via the link included in every email or by contacting our support team.
Data Portability Rights
You may request your personal data in a structured, machine-readable format (such as CSV or JSON) if you wish to transfer that information to another platform.
To submit any request relating to the rights above, please contact us at support@diss88.click with the email subject "Privacy Rights Request" and clearly state the type of request along with the identity verification details required. We are committed to responding within 14 business days.
10International Data Transfers
In operating an internationally recognised digital platform, diss88 may need to process or store some data on servers located outside Malaysia. This includes backup servers and content delivery network (CDN) infrastructure that keeps our platform running quickly and reliably for users across Malaysia.
When such data transfers occur, diss88 ensures that:
- The country or region receiving the data maintains a level of data protection equivalent to or higher than that of Malaysia.
- Data processing agreements compliant with relevant international standards have been signed with all recipient parties.
- Data transfers are limited strictly to what is necessary for legitimate operational purposes and do not involve unnecessary identifying information.
11Children's Privacy & Age Restrictions
diss88 is an entertainment platform for adults aged 18 and above only. We do not knowingly collect, store or process the personal data of any individual under the age of 18.
If you are a parent or guardian who believes your child under the age of 18 has registered an account with diss88 or provide us with their personal information, please contact us immediately at support@diss88.click. We will take prompt action to verify the situation and, if confirmed, delete all relevant information and close the account without delay.
As a precautionary measure, diss88 conducting an age verification process at registration and reserving the right to request identity verification documents at any time. This forms part of our commitment to responsible gambling and the protection of vulnerable individuals.
12Changes to This Privacy Policy
diss88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or developments in the way we deliver our services.
When we make material changes to this Privacy Policy, we will:
- Updating the "Last Updated" date at the top of this page.
- Sending an email notice to your registered address at least 7 days before any material changes take effect.
- Displaying in-platform notices on diss88 when you log in, to ensure you are aware of any relevant changes.
Continued use of the platform diss88 after the effective date of any update to this Privacy Policy will be considered your acceptance of the latest version. It is your responsibility to review this page periodically. If you do not agree with any changes, please discontinue use of the platform and contact us to close your account if you wish to do so.
13Contact Us for Privacy Enquiries
If you have any questions, concerns, or complaints regarding how diss88 handling your personal data, we want to hear from you and will respond seriously. Please reach us through the following channels:
- Privacy Email: support@diss88.click — Use the subject line "Privacy Policy Inquiry" or "Privacy Rights Request" to help us handle your query faster. Typical response times are 2 to 4 hours for general inquiries, and up to 14 business days for formal data rights requests.
- Live Chat: Available 24/7 directly on the diss88 platform — ideal for quick privacy queries that do not require formal action.
- WhatsApp: The number displayed in the platform after you log in — for more casual conversations in Bahasa Melayu or English.
Privacy and support team diss88 all operate in both Bahasa Malaysia and English, and have a thorough understanding of the context and needs of Malaysian players. We take every privacy enquiry seriously and are committed to providing responses that are clear, accurate, and helpful.
This Privacy Policy is a written commitment diss88 to all Malaysian members. We make no compromises when it comes to protecting your data — your trust is the most valuable asset we have.